Terms of Use
Rules and guidelines for accessing, browsing and using the HENZUP™ online store and its content.
01. Acceptance of Terms
These Terms of Use govern access to and use of henzup.com, operated by Guangzhou Sushen Trading Co., Ltd.
By browsing or using the website, you agree to use it in accordance with these rules, subject to applicable laws and mandatory protections.
Purchases made through the website are also subject to our Terms and Conditions and related shopping policies.
02. Purpose of the Website
HENZUP™ provides an online store through which visitors can browse winter sports accessories, review product information, submit orders and contact customer support.
The website may also feature general information about snow equipment, protective products, winter wear and travel accessories.
Product availability and store features may change from time to time.
03. Permitted Use
You may access the website for lawful personal shopping, product research, order management and other authorized purposes.
You agree to use the website in a way that does not interfere with its operation or harm other customers.
04. Prohibited Activities
Users must not:
- Attempt unauthorized access to store systems or customer accounts.
- Introduce viruses, malicious code or other harmful software.
- Submit fraudulent orders or deliberately false transaction details.
- Impersonate another person or business.
- Interfere with payment or website security controls.
- Copy or commercially exploit protected website materials without permission.
- Use automated activity that unreasonably disrupts store operations.
05. Customer Accounts
If account registration is offered, customers are responsible for safeguarding their account credentials and providing accurate registration information.
Do not share passwords or access other people's accounts without authorization.
Notify customer support promptly if you suspect unauthorized account access.
06. Product and Website Information
We endeavor to provide accurate and helpful product descriptions, images, prices, size information and availability details.
Nevertheless, information may contain occasional errors or may be updated as products and services change.
Customers should check the applicable product page and order summary before purchasing.
07. Content Ownership
Text, images, graphic designs, logos, website layouts and other materials on henzup.com may be owned or licensed by HENZUP™ or third parties.
These materials may be protected by applicable intellectual property laws.
Personal browsing does not transfer ownership of the content or permit unauthorized commercial reproduction.
08. Third-Party Services and Links
The website may provide links or access to payment services, delivery information, third-party websites and other external resources.
Such services may have their own rules, privacy policies and security arrangements.
Users should review the relevant terms before using a third-party service.
09. Website Availability
We may update site functionality, perform maintenance or temporarily restrict access when reasonably necessary.
Service availability can also be affected by internet disruptions, hosting providers, payment systems and other technical conditions outside our direct control.
We do not guarantee that the website will remain continuously available without interruption.
10. User Reviews and Submitted Content
Where the website allows reviews, messages or other submissions, users should share accurate and lawful information that they have permission to provide.
Content should not infringe the rights of others, disclose confidential information or contain abusive or deceptive material.
We may review or moderate submissions when reasonably necessary to operate the website or comply with applicable law.
11. Product Safety Information
Skiing and snowboarding are activities that involve risks of accidents and injury.
Website content about protective equipment, winter clothing or accessories is intended as general product information, not professional safety advice.
Correct sizing, inspection, appropriate equipment selection and compliance with manufacturer instructions remain essential. No product guarantees complete protection against injury.
12. Privacy and Personal Information
Our Privacy Policy explains how personal information may be collected and used in connection with website access, purchases and customer support.
Customers should avoid sharing complete payment card details, account passwords or unnecessary confidential information in ordinary support communications.
13. Liability and Applicable Legal Protections
Website content is provided to assist with shopping and general product evaluation.
Any limitation of responsibility described in these terms is effective only to the extent permitted by applicable law.
Nothing in these Terms of Use is intended to remove statutory consumer protections or rights that cannot lawfully be excluded.
14. Changes to These Terms
HENZUP™ may revise these Terms of Use to reflect changes in site operation, legal requirements or available services.
Updated terms will be published on this page. Where legally required, additional notice or consent will be obtained.
15. Contact Information
If you have questions about these Terms of Use, please contact our team.
Brand: HENZUP™
Company: Guangzhou Sushen Trading Co., Ltd.
Email: service@henzup.com
Phone: +86 18818554610
Service Hours: 8:00 AM – 10:00 PM Daily